Trying to find the cause of a problem in your business? Data can help, but sometimes knowing how to explore and interpret it can be intimidating. We've put together this no nonsense data analysis guide to walk you through a simple process so you can confidently use data to find answers and make smart decisions.
In this guide: Houston, we have a problem. You’re in a hurry. You need answers, NOW. As the head of customer support, you notice a significant increase in ticket response time and you need to know what’s causing it.