The Future of Collaboration in the Artificial Intelligence Era

When you’re building something great, things are bound to get messy.

As many as 80-90% of startups fold and those left standing also fail, repeatedly. Rarely does a business take a straight run at success, and that includes the likes of Apple, Facebook, and their fellow tech giants.

Product lines can come to a screeching halt. Ideas can be stolen. And, yes, even geniuses like Steve Jobs get forced out. But by embracing uncertainty and making timely pivots, the tech companies in the infographic above have become some of the most influential—and valuable—organizations on the planet.

Let’s take a closer look at some of tech’s intriguing beginnings and lucrative pivots.

Samsung spent much of the 1950s and 1960s testing market waters. The South Korean company tried everything from insurance to textiles, and most oddly, trading dehydrated fish.

Following its experimental phase, Samsung released its first consumer electronic product in 1970—a black-and-white television.

After making a name for itself with TVs, Samsung entered the telecommunications hardware sector in 1980 by way of acquisition. Its product diversification strategy was a successful one. Samsung went on to gain international prominence throughout the 1990s and restructured in 1993 to focus on electronics, chemicals, and engineering.

Thanks to movies like “The Social Network”, Facebook’s origin story has been hotly discussed.

“Facemash” was developed in Mark Zuckerberg’s Harvard dorm room, as a platform that compared and rated pictures of coeds. When it pivoted from rating coeds to connecting coeds, “TheFacebook” quickly took off across Harvard and spread across the university ecosystem.

From the jump, Apple was strategic.

To open up the market for personal computers, Steve Jobs (Apple’s now legendary co-founder), personally lobbied multiple levels of government to increase tax incentives for companies that donate to schools—a remarkable undertaking for a scrappy startup.

After his federal lobbying fell through, Jobs was successful in the state of California. By initially focusing on education—and giving their computers away for free to the California school system—Apple amassed a potential user base and claimed mindshare.

Today, an Apple computer is the go-to tool of the creative class. In 2018 alone, the company sold 18.21 million Mac computers. By early 2020, there were 1.5 billion active iPhone devices, and by the end of August 2020, Apple was worth more than $2 trillion.

Apple proves that even with a solid strategy and excellent products, the corporate machine can still veer out of control. Jobs was famously forced out of the company in 1985.

In his absence, ventures backfired. After his return in 1997—and the subsequent introduction of the iPod—Apple went on to become one of the most lucrative tech companies in the world.

Sony’s brand name has long been synonymous with quality—but its first electronic product didn’t make it to market.

After WWII, Sony wanted to make a rice cooker to serve post-war Japan, so the company developed a simple wooden rice cooker with electrodes attached. Due to inconsistent electrical power throughout the country, the project was shelved.

Sony, however, stuck to electronics. After establishing its brand name with TVs, Sony branched out into gaming and is now the largest video game console manufacturer and game publisher.

Gen Z has become the first generation to watch more YouTube than TV. But when YouTube was founded in 2005, it was a bit more akin to Tinder.

Back when video dating was still a thing, YouTube aimed to take the experience online. The company even went so far as to offer women money to upload videos. However, the idea didn’t click. YouTube’s co-founders decided to release a platform that would allow for any video type—and from there, sparks flew.

For the platform known for a deluge of words and character-count limits, it may be a surprise that Twitter was meant to be a podcasting platform called “Odeo”.

When Apple announced its entry into the podcasting world, the team realized they couldn’t compete. Instead, Odeo turned to its engineering manager Jack Dorsey to pivot the company into his side project, now known as Twitter. Although original Odeo investors weren’t happy with the move, the strategy proved successful.

Back in the 1970s and 1980s, Nokia made a very different kind of product—rubber boots. The Kontio product line was successful, but in the early 1990s, the company pivoted to focus on mobile connectivity and hardware.

Released in 2003 and 2005, the Nokia 1100 and 1110 still hold the record for the world’s most popular phones, with more than 250 million units sold of each.

Although Android and iPhone have sped past Nokia as smartphone manufacturers, Nokia is still worth about $24 billion. While its phones were incredibly popular, the pivot took a financial toll, and the company’s mobile and services division was acquired by Microsoft in 2013.

Frustrated with the online sales experience, the founders of Snowdevil—a Canadian secondhand snowboard shop—decided to create their own online experience. Instead of their gear taking off, it was their platform that caught wind with consumers, and the team knew they were on to something.

In the span of two years, 2004-2006, Snowdevil became Shopify. Less than a decade later, it went public in 2015.

When it comes to gaming, Nintendo has more than 150 years of experience to draw from.

Beginning with hand-painted cards in the 1800s, Nintendo sold cards for multiple games, including gambling. Their nature-inspired and cartoon-like style was carried into the 20th century when Nintendo partnered with Disney to create playing cards.

Like other tech companies, Nintendo has ventured into some unusual markets over the years, including ramen noodles.

However, its primary focus has remained on games. In 1985, Nintendo released what would become the world’s most popular video game, Super Mario Bros—which has sold more than 40 million copies worldwide.

Silicon Valley’s “fail fast” philosophy—pressure testing and pivoting—can be a lucrative, albeit grueling, one.

It’s an adaptive strategy that isn’t relegated to tech companies alone. Pivots large and small are often a key part of any company’s evolution, from products and services to marketing strategies.

Beyond bizarre beginnings and pivots, if there’s one thing successful companies have in common, it’s the audacity to evolve.